Conference calling services can serve a number of purposes for your business; from client calls to sales pitches to customer service help.
Using a conference call service ensures you won’t rack up costly long-distance or multi-caller charges on your company’s phone bill, and you can be sure you’ll get a solid connection every time.
Here are ten creative uses of conference calling services.
The Most Creative Uses of Conference Calling Service
Conference call services are usually web-based, providing an easy-to-use and secure platform to complete calls on. The number of call participants is much higher than with a traditional phone line, and you’ll pay much less than you would for a dedicated landline. Most conference call services charge on a monthly or yearly basis for up to 500-1,000 callers.
1. Interviews
Interviewing via conference call can save both the interviewer and the potential candidate time and effort. Your candidate won’t have to come to the office, and you can do a quick screening of their personality via a phone call.
With a conference calling service, you’ll be able to streamline the interview process and cut right to the chase; are these candidates qualified or not? By vetting your candidates via conference call, you’ll be able to eliminate the poor candidates quicker and get to your bottom line.
Since many conference call services include screen sharing and video conference tools, you’ll be able to see the candidate’s face (and body language) and share important information directly from your computer screen.
2. Sales Pitches
Perhaps you’re working with out-of-state (or country) clients, and you want to do a sales pitch, or you’re simply unable to meet with the client in person. Using a conference call service for your sales pitches is an easy, cost-effective alternative to traveling and can have the same effect.
3. Client Meetings
Whether you’re meeting with old clients or new ones, a conference call service can help streamline your meeting and provide everyone with a secure platform to meet on. You’ll be able to easily connect with your clients anywhere in the world, on a platform that is not only easy to use but also cost-effective for your business.
4. Board Meetings
If sitting in a conference room with the board members sounds like something you’d generally want to avoid, a conference call service may be a good alternative for you.
Many conference calling services provide video chatting as an optional service, so if you simply must have a meeting where you can see everyone’s faces, you still won’t have to share a room with them for hours at a time.
5. Disciplinary Meetings
If your management team isn’t located in one place, it can be difficult to get together with them to conduct disciplinary action against offenders in the company. A conference call service will help bridge this gap and provide a platform for everyone to meet on and discuss any proposed disciplinary actions.
6. Customer Service
You can opt to turn your conference call line into a customer service line if you so choose. This works best if you have only a few clients you work with regularly. For large retailers or other major providers, a call center is likely the better option to meet the call volume a large business will experience.
7. Creativity Meetings
Need new ideas? New products? A conference call can be a great place to gather your company’s creative minds to brainstorm new ideas for the business. Although these meetings are more loosely structured than say, a sales meeting, you’ll still want to provide an agenda to ensure the conversation doesn’t veer too far off course and affect the productivity of the call.
8. Training
You can easily conduct training exercises with employees via conference call services. With screen sharing and video conference tools, it will be almost as if you’re in the same room, but without the travel or hassle.
You can easily train employees from around the world. This is especially useful for businesses heavily dependent on remote team members that cannot easily travel to the business’s home base.
9. Policy Changes
If your company is rolling out significant changes to its policies, a conference call may be a good alternative to an in-person meeting. Many conference call services can support enough callers for you to include just about everyone in your business from the comfort of their desk or home.
10. Alternative to In-Person Meetings
Gathering people in one room for an extended period of time can be incredibly difficult and cause discomfort and disengagement among your participants. Using a conference call service as an alternative to in-person meetings will help the participants stay focused by keeping them comfortable at their own desks or even in the comfort of their homes.
Many businesses are making the switch from in-person meetings to digital ones for convenience and time-efficiency purposes. A productive meeting is only so because of proper planning and the right platform to conduct the meeting on, so using a conference call service can ensure your meetings remain productive and easy to access.
Conclusion
This list of ten creative conference call service uses certainly shows the versatility of these amazing services. If you’ve never utilized a conference call service for your business, we recommend giving it a try; you might just find that you not only save money but have much more efficient meetings because of it!
