If you’ve started a web hosting company, web designing company or any other business in which customers often need the quick support, then the email support may not be a great fit for your customers and they would be disappointed. So, in such condition you should adopt a live chat support option for your customers as I also always recommend visitors to go for the only company that provides either the phone or live chat support option.
So, if you’ve decided to add a live chat box to your website, you should read one of my previous article to know what are the free live chat applications available on the web so that you can initially use them without affecting your budget.
Now, let me tell you how to add a live chat box on your website. So, if your corporate website is made up with WordPress CMS, then adding a live chat box is as easy as 1,2,3.
Here’s How You Can Add a Live Chat Box to Your WordPress Site
As I already mentioned some free live chat applications for your website in one of my old post, but for this article I’m using tawk.to as your live chat solution. In fact, all you need to do is to sign up for a free live chat application and add the code for live chat box to your website.
So, first of all visit tawk.to and Sign up for your new account.
In case of tawk.to, it lets you design your live chat box and after designing, you’ll see a chat widget code.
Now, you will be needed to paste this code to the HTML portion of your WordPress website. But how.? Don’t need to think more about it because simply copy the code and paste it in the sidebar text widget in your WordPress theme.
That’s all, as soon as you will copy, paste and save the code to your WordPress website’s sidebar text widget, the live chat box will start displaying on your website. You can manage the chats from your live chat application’s control panel.
As I already told you that here I took just the example of tawk.to live chat application but you can add any live chat support box you want to your website.