Communication over the internet is widely associated with computers which makes it possible to get lots of communication processes achieved through networked computers. However, for your business to thrive, you still need to use the phone for your day-to-day communications.
The traditional propriety phone system was widely used, but it has proved to be expensive to maintain and to reconfigure, especially if your business needs to expand or to scale down as per what your business demands. Therefore, the voice-over internet protocol (VoIP) advances phone technology by using broadband internet connections.
Here are 8 advantages of using a hosted VoIP system:
1. Easy Installation, Configuration, and Maintenance
During installation, you do not need any hardware or software. No need to call someone from the phone company to come run wires in your office. IP phones can be installed and operated by people with limited knowledge of technology because all it requires is access to the internet.
A hosted VoIP uses software that makes it easy to add new users to your company. The web portal also makes the VoIP easy to change, move, or add any systems configurations.
2. Increased Mobility and Flexibility
A user can integrate VoIP phone service with other software programs like email, fax, and teleconferencing over the internet while using the phone. This means that a VoIP user can easily multi-task, talk over the phone, and still gain access to different applications, including the internet.
Mobility helps individuals and corporate employees that are always on the move to stay connected during their travels. Calls are diverted to anywhere in the world using the cloud VoIP hosted features.
3. Increased Productivity
The ability of employees to multi-task increases productivity because it becomes easier for them to share information by attaching documents and holding virtual meetings via video conferencing. Earlier versions of VoIP struggled with distorted phone calls, dropped calls, and lagged transmissions.
However, the changing technology has enhanced voice clarity making it challenging to distinguish the difference between the traditional phone systems and VoIP.
4. Versatility and Convenience
Other VoIP phone benefits include quickly assigning the VoIP number to ring on multiple devices, including your cellphone, landline, and workplace phone. Interestingly, you can also assign various phone numbers to ring on one handset.
Getting a VoIP service is hassle-free because there is a myriad of service providers available to anyone with access to an internet connection and a computer. The setup may involve downloading software for different applications before making calls.
5. Attractive to Large Business Models
The cost of making voice calls is significantly lower in big organizations as they benefit most from the cost savings multiplied by the number of employees who make frequent phone calls. Additionally, the VoIP system already incorporates two systems (data and voice communication).
While VoIP is intended to make inexpensive phone calls it has tremendous benefits for organizations because it allows file transfers and web conferences amongst other computer controls that will enable you to track, analyze, and compile a report on feeds and data.
6. Secure and Efficient
The main advantage businesses have for allowing both data and voice communication to be run over a single network is reduced infrastructure costs. Large organizations will need more communication protocols that can easily be managed when using VoIP.
As for security concerns, VoIP service providers offer companies a standardized encryption protocol that is difficult to get when using traditional phone connections.
7. Use of Virtual Assistant
This is also referred to as an auto attendant. This gives potential clients the impression that your company is more significant than it actually is. A virtual assistant will playback a prerecorded message or music when callers are on hold. It also routes the calls between departments and individuals.
8. The VoIP Tracking System
This feature allows a phone number or a handset to move everywhere that the user is going. This feature also gives presence and will enable companies to track their employees as defined by the rules of locations which determine the places the handset should be used or should ring.
The VoIP phone system allows for clarity and efficiency in communication at lower costs. Whereas traditional phone systems bill you per minute, the VoIP charges are your monthly Internet Service Provider charges.